Cancellation & Refund Policy

  • Notice of cancellation must be made via e-mail to
    A cancellation acknowledgment will be sent within 3 working days.

  • Please allow up to 45 days for the refund transfer to be completed, subject to the Refund Policy.

  • A processing fee of 20% will be charged for cancellations made 6 days or more before the Training Course Date. There will be no refunds for cancellations made within 5 days of the Training Course Date, although substitutions may be permitted.

  • Refunds will not be provided for registrants who do not attend a Training Course Date without prior notice of cancellation or reschedule.

  • Refunds will be made on to the original mode of payments.