Root Cause Analysis and FMEA
8 Contact Hours - 2 Days
This highly interactive, dynamic, and comprehensive workshop is designed to equip participants with the advanced tools to systematically find the root cause of problems, prevent them from reoccurring and to improve the safety of the workplace by detecting the possible cause of failures/risks before occurrence.
By applying these tools in health care, participants will learn to mitigate the risks and identify the root cause of the problem. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and FMEA to make an immediate impact back on the job and improve the organization’s performance.

This training will offer new ways to view and address challenges in healthcare such as prioritizing issues, effective problem-solving methods, implementing solutions, sharpening practical communication skills and process improvements.
In addition, participants will be engaged in a learn- do approach.

At the end of the training, participants will:
  • Define the difference between a problem, symptom, cause and root cause
  • Find root causes, differentiate between people, processes, procedures and policies
  • Understand the importance of performing Root Cause Analysis
  • Construct an effective team, define roles and responsibilities within the team and gain the input and commitment of conflicting stakeholders
  • Conduct a Root Cause Analysis and identify the core issue that sets in motion the cause-and-effect chain causing the problem
  • Use the problem-solving process such fishbone diagram
  • Prioritize interventions based on 20/80 rule
  • Create correction action plans or performance improvement plans.
  • Understand the purpose of Healthcare FMEA
  • Learn how and when to use process FMEA
  • Know how to choose an appropriate topic for analysis
  • Understand the requirements and competencies required to perform a process FMEA to facilitate planning for who should participate in your organization
  • Have a conceptual understanding of the steps of the Healthcare FMEA process
  • Define proactively risks/failures and determine the level of risks requiring mitigation
  • Efficiently select severity, occurrence and detection rankings
  • Implement a Risk Priority Number